Healthcare Case study

SMS appointment reminders for a dental clinic

Automated SMS appointment reminders sent 24 hours and 1 hour before each visit, built on Twilio.

SMS appointment reminders for a dental clinic: website
Client
Dental clinic, Australia
Service
Integrations, Web apps
Platforms
Web

Client details are private, so this study describes the client by type.

Overview

A dental clinic in Australia wanted patients reminded before their appointments without staff phoning them. We built a reminder system that sends an SMS through Twilio 24 hours and again 1 hour before each visit.

What we built

  1. An automated appointment reminder system
  2. SMS sending through Twilio
  3. Reminder timing rules: 24 hours and 1 hour before each appointment
  4. Automated patient communication in place of manual calls

Technology used

Technology named in the project records, by layer
LayerChoicePurpose
ApplicationPHP, MySQLappointments and reminder rules
MessagingTwilioSMS reminders

What happened next

  • Delivered

    The work described above was delivered to the client.

Could this be your project?

  • Your product has to connect to payment, accounting, messaging or other third-party systems.
  • You need a web application with user accounts, admin tools and reporting. Website and web app development
  • You work in healthcare and want a team that has built for it before. Healthcare work

Request similar work

Questions about this project

What technology was used?

MySQL, PHP, Twilio.

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