Logistics and transport Case study
Also: Operations and facility management
My Taxi Ride: taxi dispatch and booking platform
Passenger and driver apps for iOS and Android, a dispatch admin panel with reporting, APIs, SIP calling and the public website for the My Taxi Ride dispatch system, built over four years.
Overview
My Taxi Ride is a white-label dispatch system for taxi and car-service companies. We built its passenger and driver apps for iOS and Android, an administrative panel, the APIs behind them and the public website, working on it from early 2013 to late 2016.
The challenge
Dispatch, payments, reservations and driver compliance all ran through the same APIs and database. As volume grew the database needed restructuring, and the apps had to stay responsive with live location and job assignment.
What we built
- Passenger and driver apps for iOS and Android: screens, icons and splash screens
- APIs for registration, login, job assignment, payment processing and location updates
- Google Maps integration for trip tracking, routes and address autocomplete
- Admin panel for zip codes, default settings, promo codes, driver suspensions and reports
- Driver document and license tracking with expiry and suspension rules
- Database optimization: tables separated by domain, stored procedure tuning and indexing
- SIP-based in-app communication and push notifications for assignments and cancellations
- Import scripts, signature uploads and status tracking for managed transportation jobs
- SMS and email notifications, security hardening (API keys, log clearing) and a public website
How a system like this fits together
- Client side
- Services
- Data stores
- Third parties
In words: The passenger and driver apps for iOS and Android, and the admin panel, use PHP APIs for registration, login, job assignment, payment processing and location updates. The APIs store data in MySQL and send push notifications through APNs, while the apps use the Google Maps API for trip tracking and routes and SIP for in-app communication.
Technology used
| Layer | Choice | Purpose |
|---|---|---|
| Mobile | iOS, Android | passenger and driver apps |
| Database | MySQL | application data, tuned with indexing and stored procedures |
| Server | PHP | APIs for registration, login, job assignment, payments and location updates |
| Maps | Google Maps API | trip tracking, routes and address autocomplete |
| Voice | SIP | in-app communication |
| Push notifications | APNs | assignment and cancellation alerts |
What happened next
- Delivered
The work described above was delivered to the client.
- Operational facts
- Our work on this project spanned 2013–2016.
- It was maintained and extended over 3 years.
Could this be your project?
- You are planning an iOS or Android app, or have one that needs a stronger back end behind it. Mobile app development
- You need a web application with user accounts, admin tools and reporting. Website and web app development
- You work in logistics and transport and want a team that has built for it before. Logistics and transport work
Questions about this project
How long did this project take?
Our work on it ran from 2013 to 2016, with 15,000+ engineering hours logged in total.
What technology was used?
iOS, Android, MySQL, WordPress, PHP, Google Maps API, SIP, APNs.
Was it maintained and extended over time?
Yes. Our work on this project was maintained and extended over 3 years, from 2013 to 2016.
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